PlayStation Network Hack Timeline (PC World)

Sunday, May 1, 2011 10:01 AM

This is a timeline of major events associated with the apprize on Sony's PlayStation Network and Qriocity online services.Dates are given qualifying to the location the events took place. Sony announcements, free globally, are listed according to their business in the U.S.

Tuesday, Apr 19Sony learned its PlayStation Network and Qriocity networks had been compromised and commenced an interior investigation. At the time, the consort did not foretell this. It was subsequently unconcealed in a grounds issued by the company's U.S. subsidiary on Apr 26.Wednesday, Apr 20When it discovered an intrusion, Sony took its prototypal unstoppered step by approaching downbound the digit networks, but it didn't divulge what it already knew: the networks had been hacked between Apr 17 and 19. It issued a grounds that said, "We're alive destined functions of PlayStation Network are down. We will inform backwards here as presently as we crapper with more information."

Sony titled in an right machine section consort to begin an investigation.Thursday, Apr 21The consort said it was still impact the drive of the outage and that it would be "a flooded period or two" before everything was backwards to normal.A bill on Sony Europe's PlayStation journal suggested the networks had been attacked. The bill was after removed, but numerous recreation programme outlets reportable it as saying, "Our hold teams are impact the drive of the problem, including the existence of targeted activity by an right party."Friday, Apr 22Sony revealed for the prototypal instance the drive of the problems. "An outside intrusion on our grouping has strained our PlayStation Network and Qriocity services. In visit to carry a complete investigation and to avow the uncreased and bonded activeness of our meshwork services going forward, we overturned soured PlayStation Network & Qriocity services,"it said in a statement. It offered no info on when services strength convey to normal.Hacking assemble "Anonymous" said in a grounds that its set had null to do with the attack, but the communication mitt unstoppered the existence that individuals from the assemble strength be responsible. "While it could be the housing that another Anons hit acted by themselves AnonOps was not attendant to this incident and takes no responsibility for it," the grounds said. It accused Sony of attractive plus of preceding attacks on its meshwork to vindicate an interior difficulty with consort servers.(Read more: PlayStation Network Enters Third Day of Outage)Saturday, Apr 23Sony said it was having to rebuild its meshwork as a termination of the attack. "Our efforts to hold this matter involve rebuilding our grouping to boost alter our meshwork infrastructure," it said. "Though this task is time-consuming, we decided it was worth the instance necessary to provide the grouping with additional security."The consort said it was "working around the clock to alter them both backwards online," but didn't feature when they strength return. "We impart you for your game to date and ask for a lowercase more while we apprize towards termination of this project," the grounds said.(Read more: Sony "Rebuilding" PlayStation Network After Attack)Sunday, Apr 24For the prototypal instance since the problems began, Sony went a period without emotional an update.

It titled in a ordinal machine section consort to determine what happened exclusive the company's servers.Monday, Apr 25

A spokesman for Sony in Yeddo told IDG News Service a "thorough investigation" was under way. He said the consort had not still determined whether the individualized aggregation or assign bill drawing of users had been compromised, but that Sony would promptly inform users if it found that were the case.(Read more: Sony Yet to Determine Scope of PlayStation Network Attack)Computer section experts titled in by Sony over a severance of consumer accumulation had occurred when the PlayStation Network was hacked. At the time, the consort held soured on making the declaration until the next day.

Tuesday, Apr 26

Kaz Hirai, head of Sony's recreation division, appeared at a Yeddo programme word held to exhibit the company's tablet PCs. Hirai spoken condolences and hold for victims of the March seism and tsunami, talked about the newborn tablets and how they could download noesis from the Qriocity online service, but failed to name the problems with Qriocity and the PlayStation Network. He mitt the stage without attractive questions, as originally scheduled.(Read more: Sony Games Chief Hirai Silent on PlayStation Network Outage)

About 12 hours later, Sony free its most careful grounds to date on the grapple and confirmed that individualized aggregation was stolen. The aggregation included obloquy and addresses for registered PlayStation Network and Qriocity users, along with their birth dates, e-mail addresses and another individualized information."While there is no grounds at this instance that assign bill accumulation was taken, we cannot conception discover the possibility," Sony said. It advised customers to create assign bill humbug alerts and ready a close receptor on charges prefabricated to linked assign cards.It also said the PlayStation Network and Qriocity would be backwards online "within a week."

The consort began e-mailing customers to apprize them of the hack.(Read more: Sony: PlayStation Network Personal User Data Stolen)

Wednesday, Apr 27

Sony shares lapse 2 percent on programme of the potentially Brobdingnagian accumulation leak, success weekday trading in Yeddo at 2,366 yen, downbound 49 yen.

A class-action causa was filed in the U.S. accusing Sony of not attractive "reasonable tending to protect, encrypt and bonded the clannish and huffy accumulation of its users." It seeks monetary rectification and free assign bill monitoring.

Sony published a careful Q&A that clarified assign bill aggregation was stored in an encrypted modify and added, "we hit no grounds that assign bill accumulation was taken." Other individualized aggregation was not encrypted.

Thursday, Apr 28

Sony shares dropped 4.5 percent in Tokyo, to modify the holiday-shortened hebdomad at 2,260 yen.

George Hotz, the coder who conventional widespread grassroots hold after existence sued by Sony for bill cipher that crapper jailbreak Sony PlayStation consoles, blamed the company's past accumulation severance on executive-level arrogance. "The imperfectness lies with the executives who proclaimed a struggle on hackers, laughed at the intent of grouping sharp the defence that erst was Sony, whined incessantly about piracy, and kept hiring more lawyers when they rattling needed to hire beatific section experts," said Hotz on his blog. "Alienating the coder community is not a beatific idea."

(Read more: PlayStation Hacker: Sony Has Only Itself to Blame for Breach)

Sony hinted it is considering whatever modify of rectification for users. In a journal posting, it wrote, "We are currently evaluating ways to exhibit appreciation for your extraordinary game as we impact to get these services backwards online."

Friday, Apr 29

Reports swirled that 2.2 meg assign bill drawing taken from Sony were existence offered on online forums, but the section researcher that prototypal reportable the offers said it was effort blown discover of proportion. He said he hadn't seen the database and couldn't avow the claims.

(Read more: Did hackers rattling get assign bill drawing from Sony?)

A U.S. congressional committee asked Sony Computer Entertainment to vindicate individual issues surrounding the large potential revealing of client information.

(Read more: US Congress wants answers from Sony on PlayStation hack.)

Sunday, May 1

Sony executives apologized at a programme word in Yeddo and declared plans to alter the PlayStation Network and Qriocity backwards online in stages. Sony said online recreation services will convey after in the hebdomad with flooded assist resumed by mid-May.

Read more: Sony apologizes, info PlayStation Network apprize and check video.)

Martyn Williams covers Japan and generalized profession breaking programme for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail come is martyn_williams@idg.com


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