FTD, Groupon get complaints, offer flower refunds (AP)
Sunday, February 13, 2011 2:01 PM
The online coupon place Groupon.com and the FTD bloom consort are giving refunds after getting complaints that a Valentine's Day bloom deal wasn't so sweet.
Groupon customers were offered $20 soured a $40 purchase from FTD terminal week. But some customers found the flowers were priced modify as understanding items on FTD's possess website. They complained on the Internet that FTD inflated prices for Groupon customers to attain up for the discount.
But FTD President Rob Apatoff says that's not so. He says it was clear on the sites that the coupon didn't apply to understanding items.
Still, Apatoff says his consort will assign the customers' accounts to provide them the modify price because of the confusion. Both companies also feature they'll attain flooded refunds if grouping aren't satisfied.
Source
0 comments:
Post a Comment