Google, Microsoft spar over search results quality (AP)

Tuesday, February 1, 2011 4:01 PM

SEATTLE – Google is accusing Microsoft Corp. of deceit as the digit combat for cyberspace wager supremacy, but Microsoft denies the charge, locution it's meet using every acquirable weapons to lessen its rival's dominance.

The dust-up between the digit companies that process virtually every of North America's wager requests grabbed the prominence Tuesday at an circumstance sponsored by Microsoft most the forthcoming of cyberspace searches. Microsoft's practices have modify wider implications today that its profession powers Yahoo Inc. searches in the U.S., Canada, Mexico, Australia, and Brasil as part of a 10-year partnership that grew discover of the companies' inability to increase a earnest contest to Google on their own.

Google's attempt to untune Microsoft at an circumstance devoted to conception served as the latest reminder of the tensions between the profession heavyweights. While Microsoft has been pecking at Google in search, Google has been chipping away at Microsoft's advantage in machine code with its possess suite of competing products.

"We meet poverty everyone to know the actuality most how Microsoft operates as a wager engine, which is by attractive the hornlike work of others and presenting it as their own," said Amit Singhal, a Google fellow who oversees the company's closely incommunicative wager formulas. He prefabricated his comments in a phone interview.

Microsoft did null more than change its results after monitoring cyberspace Explorer users' wager requests and clicking state on Google as substantially as its possess site, Bing, according to Harry Shum, a joint evilness president for Bing. In a blog post, Blum derided Google for engaging in a "a spy-novelesque stunt."

Google Inc. set discover to guy Microsoft's tactics terminal year, said Matt Cutts, the head of Google's Web email team. That's when it appeared Bing was display wager results that seemed a lowercase too close to Google's possess — especially for obscure, misspelled queries.

The similarities raised suspicions that Microsoft's IE Web application and different other tools were feeding aggregation backwards that helped Microsoft's engineers attain Bing's results more Google-like.

Google ordered a hole to establish it. The consort prefabricated a itemize of nonsensicality or fog wager cost and manually linked them to unrelated websites. Then, 20 Google engineers took bag laptops unexploded with cyberspace Explorer, searched Google.com for those cost and clicked on the staged results. Soon after, intelligent for the aforementioned mismatched cost on Bing would call up the aforementioned mismatched results.

Cutts likened the hole to a mapmaker drawing a imitation street or the Yellow Pages adding a imitation study to its directory to dowse discover copycats.

The "Bing Sting" was prototypal reported on the Search Engine Land blog before aborning as a hot matter during a commission discussion that included Cutts and Shum. The San Francisco circumstance was streamed over the Internet.

"It's not same we actually double anything," Shum said. "We wager from customers who are selection to deal accumulation with us, meet same Google does."

Those accumulation include not exclusive the searches grouping identify into Bing, but also into Google, and what links they click on. The aggregation can be utilised to fine-tune Bing's possess wager results. And that sort of "collective intelligence," Shum said, is how the Web is questionable to work.

Google doesn't ingest people's activity on Bing the aforementioned way, Cutts said during Tuesday's event.

In an interview, Singhal argued it's unfair for Bing to pickaback on Google 's technology.

"It's same a enrollee deceit on his effort and saying, 'Yeah, I could wager my classmates' test, so I wrote it down,'" Singhal said. "If that's not cheating, what is?"

Cutts and Shum traded jabs most whether grouping read the dustlike indicant when installing the Chrome or IE application code that explains what Web surfing aggregation is fed backwards to the company.

When the discussion touched on to the difficulty of increasing email pages and low-quality noesis online, Shum blamed Google for gratifying the owners of much pages with business dollars.

Cutts said Google manually blocks email pages regardless of whether they circularize Google ads but wants to find a profession resolution for the difficulty instead of picking soured junked sites digit by one.

___

Liedtke contributed from San Francisco.


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